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Testing terms & conditions
By submitting an order through SPK Pharma Labs, you agree to the following. Last updated 15 Oct 2026.
1. Research-use-only declaration
SPK Pharma Labs' analytical testing service is offered strictly for research purposes. By placing an order, you confirm that any sample you submit is intended for in-vitro research and characterisation only, and that you understand the results are not a certification of safety, efficacy, or fitness for any other purpose.
For research use only. Not for human consumption. SPK Pharma Labs tests samples supplied by customers; results apply only to the sample tested.
2. What we test
We test the sample you provide. We do not test bulk inventory, multiple lots, or undeclared mixtures. If you have group-testing or batch needs, request a custom quote first.
3. Pricing & payment
All prices are in USD and are firm at the time of order confirmation. The full list of add-ons and their prices is on the The full list of add-ons and their prices is on the add-ons page. Payment instructions arrive in your order confirmation email.
Rush service adds 100% to the base test price plus rushable add-ons. Sterility and endotoxin are not rush-eligible.
4. Sample handling
Samples are received at the lab, logged under the order ID, analysed, and then retained for 30 days post-report. After 30 days the sample is destroyed unless you request return shipping (return shipping is at your cost).
5. Reports & verification
Reports are private by default. The PDF is delivered to the email address on the order form and is also accessible via the verification page at /lab-tests/verify/ using the Task number and Unique key printed on the report. PDFs are never served from a public folder.
You may opt in to public-result-listing on the order form. The result summary (test name, sample description, date, key results) appears on the public results database; the PDF itself never goes public.
6. Refunds & re-tests
If the lab makes a verifiable error, we re-run the test at our cost or refund the test price. Refund requests must be submitted within 14 days of report delivery with the Task number and a brief description. Refunds do not cover samples that were misidentified, contaminated, or otherwise not testable as supplied.
7. Limitation of liability
SPK Pharma Labs' liability is limited to the test price paid. We are not liable for downstream decisions made on the basis of a report, including but not limited to commercial transactions, regulatory submissions, or product-release decisions.
8. Governing law
These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.
9. Contact
For questions about these terms, email info@spkpharma.com.